4111- E Rose Lake DR, Charlotte, NC 28217 info@xchangebpomatrix.com

About

About - XChangeBPOMatrix

Who We Are & What We Do

Our company expands its range in the BPO market. We provide Language Solutions and Customer Support to market researchers, business owners, information specialists, and clients from various fields. We strive to create a trusted and dynamic workplace through the efficient use of our resources, network, and community, helping clients improve ROI with a 40%-55% discount to US rates.

Our Location

Where We Are Located

We are located in the heart of the Caribbean region, specifically Santiago de los Caballeros in the Dominican Republic. The country shares borders with Haiti and constitutes an island in the Caribbean.

Our Services

You'll Get Those From Us

Interpretation Services

General, healthcare, and legal translations to meet diverse business needs.

Interpretation Services

General, healthcare, and legal translations to meet diverse business needs.

Localization & Branding

E-commerce and cloud-based content localized for cultural suitability.

Localization & Branding

E-commerce and cloud-based content localized for cultural suitability.

Customer Support

Customer surveys, appointment scheduling, product promotion, and telemarketing services.

Customer Support

Customer surveys, appointment scheduling, product promotion, and telemarketing services.

Why Choose Us?

Why Choose Xchange BPO Matrix?

Organic branding
Multicultural professionals
Diverse backgrounds
High-quality labor at competitive rates

Interpretation Services
90%
Localization & Branding
92%
Customer Support
95%