4111- E Rose Lake DR, Charlotte, NC 28217 info@xchangebpomatrix.com

Freight Dispatch

Launch your freight business dispatch here and now. Generate easily at least $ 6,000 every week !!

Be Everywhere

Your brand, Your worldwide audience, Your power.

Experiment With Customer Loyalty

Let us take care of your lead conversions.

Build Network Interactivity

Speak the language of your customers.

Mission

Provide Language Assistance & Customer Support to Market Researchers, Business Owners, Job Seekers or any worldwide companies and clients.

Vision

Better Reconnect the world through an effective daily outsourced communication in the Carribean, Latin America and Everywhere.

Values

Integrity, Responsiveness, Sustainability, Reliability, Efficiency and Diversity.

About - XChangeBPOMatrix

Who We Are & What We Do

Expanding into the BPO market, we provide specialized language and customer support solutions to help global clients maximize ROI. By leveraging our dynamic network, we deliver high-quality results at 40%–55% less than standard US rates.

Our Services

You'll Get Those From Us

Freight Dispatch

Launch your freight business dispatch here and now. Generate easily at least $ 6,000 every week !!

Freight Dispatch

Launch your freight business dispatch here and now. Generate easily at least $ 6,000 every week !!

Interpretation Services

General, healthcare, and legal translations to meet diverse business needs.

Interpretation Services

General, healthcare, and legal translations to meet diverse business needs.

Localization & Branding

E-commerce and cloud-based content localized for cultural suitability.

Localization & Branding

E-commerce and cloud-based content localized for cultural suitability.

Customer Support

Customer surveys, appointment scheduling, product promotion, and telemarketing services.

Customer Support

Customer surveys, appointment scheduling, product promotion, and telemarketing services.

Our Members

The Industry Leaders

1
Jean Gardy
CEO -
Director of Operations
1
Jean Gardy
CEO -
Director of Operations
3
Junior Jean
President -
Workforce Development Officer
3
Junior Jean
President -
Workforce Development Officer
2
Ernst Augustin
Vice President -
Sales Manager
2
Ernst Augustin
Vice President -
Sales Manager
difer
Elisabeth Spencer
Senior Recruiting Manager
difer
Elisabeth Spencer
Senior Recruiting Manager
Mayeen Headshot
AI Imran Mayeen
Web Developer -
Digital Marketing Manager
Mayeen Headshot
AI Imran Mayeen
Web Developer -
Digital Marketing Manager
skill-thumb
Marc Dorys
IT Manager
skill-thumb
Marc Dorys
IT Manager

Why Choose Us?

Why Choose Xchange BPO Matrix?

Hard-working, passionate professionals
Services tailored to language and culture
Accurate project handling
Cost-effective solutions.

Freight Dispatch
99%
Interpretation Services
95%
Localization & Branding
97%
Customer Support
100%

Virtual Project

Call Center & Consulting Project

VIRTUAL PRICE PLAN

Customer Exceptional Price

Startup Plan

$59/ mo
  • Yearly 24 hours
  • 24 hours per month
  • 2 User Included

Advance Plan

$89/ mo
  • Yearly 24 hours
  • 24 hours per month
  • 2 User Included

Premium Plan

$99/ mo
  • Yearly 24 hours
  • 24 hours per month
  • 2 User Included

OUR LATEST NEWS

What's Going on In Our Blog?

Jean Gardy 11 Feb 2025
How to choose the Best BPO Company

Choosing the best BPO (Business Process Outsourcing) company depends on several key factors that align

Read More
Jean Gardy 10 Feb 2025
Why Outbound Call Center Outsourcing

Outbound Call Center Outsourcing is a strategic move for businesses looking to enhance customer engagement,

Read More
Al Imran Mayeen 09 Feb 2025
Outsource to the Dominican Republic

Outsourcing to the Dominican Republic (DR) is an excellent choice for businesses looking for high-quality,

Read More