4111- E Rose Lake DR, Charlotte, NC 28217 info@xchangebpomatrix.com

Be Everywhere

Your brand, Your worldwide audience, Your power.

Experiment With Customer Loyalty

Let us take care of your lead conversions.

Build Network Interactivity

Speak the language of your customers.

Mission

Provide Language Assistance & Customer Support to Market Researchers, Business Owners, Job Seekers or any worldwide companies and clients.

Vision

Better Reconnect the world through an effective daily outsourced communication in the Carribean, Latin America and Everywhere.

Values

Integrity, Responsiveness, Sustainability, Reliability, Efficiency and Diversity.

About - XChangeBPOMatrix

Who We Are & What We Do

Our company expands its range in the BPO market. We provide Language Solutions and Customer Support to market researchers, business owners, information specialists, and clients from various fields. We strive to create a trusted and dynamic workplace through the efficient use of our resources, network, and community, helping clients improve ROI with a 40%-55% discount to US rates.

Our Services

You'll Get Those From Us

Interpretation Services

General, healthcare, and legal translations to meet diverse business needs.

Interpretation Services

General, healthcare, and legal translations to meet diverse business needs.

Localization & Branding

E-commerce and cloud-based content localized for cultural suitability.

Localization & Branding

E-commerce and cloud-based content localized for cultural suitability.

Customer Support

Customer surveys, appointment scheduling, product promotion, and telemarketing services.

Customer Support

Customer surveys, appointment scheduling, product promotion, and telemarketing services.

Our Members

The Industry Leaders

1
Jean Gardy
CEO -
Director of Operations
1
Jean Gardy
CEO -
Director of Operations
3
Junior Jean
President -
Workforce Development Officer
3
Junior Jean
President -
Workforce Development Officer
2
Ernst Augustin
Vice President -
Sales Manager
2
Ernst Augustin
Vice President -
Sales Manager
team-02
Elisabeth Spencer
Senior Recruiting Manager
team-02
Elisabeth Spencer
Senior Recruiting Manager
Mayeen Headshot
AI Imran Mayeen
Web Developer -
Digital Marketing Manager
Mayeen Headshot
AI Imran Mayeen
Web Developer -
Digital Marketing Manager

Why Choose Us?

Why Choose Xchange BPO Matrix?

Hard-working, passionate professionals
Services tailored to language and culture
Accurate project handling
Cost-effective solutions.

Interpretation Services
90%
Localization & Branding
92%
Customer Support
95%

Virtual Project

Call Center & Consulting Project

VIRTUAL PRICE PLAN

Customer Exceptional Price

Startup Plan

$59/ mo
  • Yearly 24 hours
  • 24 hours per month
  • 2 User Included

Advance Plan

$89/ mo
  • Yearly 24 hours
  • 24 hours per month
  • 2 User Included

Premium Plan

$99/ mo
  • Yearly 24 hours
  • 24 hours per month
  • 2 User Included

OUR LATEST NEWS

What's Going on In Our Blog?

Jean Gardy 11 Feb 2025
How to choose the Best BPO Company

Choosing the best BPO (Business Process Outsourcing) company depends on several key factors that align

Read More
Jean Gardy 10 Feb 2025
Why Outbound Call Center Outsourcing

Outbound Call Center Outsourcing is a strategic move for businesses looking to enhance customer engagement,

Read More
Al Imran Mayeen 09 Feb 2025
Outsource to the Dominican Republic

Outsourcing to the Dominican Republic (DR) is an excellent choice for businesses looking for high-quality,

Read More